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Faster with Fabric: Cloud Services breaks new ground with Microsoft

From systems integrator to data analytics expert, Cloud Services harnesses the power of Azure for digital transformation.

August 2, 2024

Headquartered in Ljubljana, Slovenia, Cloud Services is a Microsoft partner—and a Microsoft Partner of the Year in Estonia for 2024—with more than 15 years of experience in data analytics and building warehouses. An Azure Expert Managed Services Provider, Cloud Services specializes in cloud assessments, migrations, and modernizations—covering the full cycle of cloud adoption for customers in central-eastern, southern, and western Europe, as well as Asia.

Cloud Services began as a systems integrator (SI), helping their customers develop cohesive IT with custom solutions, technical support, and ongoing training. To further drive digital transformation internally and for their customers, Cloud Services began using Microsoft Azure in 2013. "Azure was an easy decision for us since we were already working with Microsoft as a partner, and our trust in them is unparalleled. As soon as we saw Azure in action, we believed in it—for us and our customers," says Maksim Gluvajic, Senior Account Executive for Cloud Services.

Going all in on Azure helped Cloud Services stay ahead of the market and deepen their expertise in analytics with Azure Synapse Analytics and Microsoft Power BI. Today, the company has a robust portfolio of customers and an 80% close rate on leads for analytics projects. "I'm proud of the work that we do at Cloud Services and our partnership with Microsoft. Together, we're focused on meeting our customers' unique needs and providing the highest level of service possible," states Gluvajic.

Cloud Services' partnership with Microsoft has helped them foster a customer-first approach and accelerate customers' cloud journeys. Diving deep, Cloud Services earned multiple Data & AI (Azure) specializations, including the Analytics on Microsoft Azure specialization, Infra and Database Migration to Microsoft Azure specialization, Migrate Enterprise Apps to Microsoft Azure specialization, and, more recently, the Data Warehouse Migration to Microsoft Azure specialization. This demonstrated proficiency in analytics and extensive expertise made Cloud Services the ideal collaborator for the Microsoft product team when it came to developing and testing Microsoft Fabric—an end-to-end analytics and data platform.

Mondays with Fabric: Breaking into new geos and onboarding customers faster

From the moment Fabric was ready for public preview, Cloud Services had customers lined up and ready to demo its capabilities. In fact, Cloud Services has seen double-digit growth year over year in new customer acquisitions, with around 20 customer adds per year. Even more exciting, Cloud Services' customers are moving from pre-sales conversations to the start of a project in roughly two weeks, or 89% faster with Fabric compared to previous analytics solutions, which could take up to six months. "Microsoft Fabric is a beautiful product with groundbreaking technology that's not hard for customers to purchase. Paying for compute, storage, and licenses all takes about five minutes. It's the simplest billing of all solutions," explains Gluvajic. "We're growing so much now, and fast, with Microsoft Fabric. It gave us the momentum we needed to enter new markets. We're seeing customers coming from Greece, Turkey, Slovakia, Hungary, and even America," says Iryna Moiseyeva, CEO of Cloud Services.

Aside from their strategic partnership with Microsoft, Cloud Services believes much of their success can be attributed to investment in education and a hands-on approach at every stage of design, development, and implementation. "We're proud of our workshop and consultation approach because we don't believe in keeping knowledge. We want our customers to learn new skills and apply those skills going forward," states Gluvajic.

Cloud Services initially offered workshops centered on Azure Synapse Analytics, providing technical demonstrations to showcase the solution's robust data warehousing and analytics capabilities. When Microsoft announced the public preview of Fabric, Cloud Services adopted this same model and began hosting workshops to introduce customers to its interface, revolutionary features, and potential. Published on Microsoft AppSource, Cloud Services' four-hour online workshop takes participants through theory, pricing, data integration, data engineering, Power BI, and OneLake.

This strategic approach presented a seamless transition for customers ready to adopt Fabric upon its release. Now, Cloud Services has contracted five of their biggest projects to date. "Our goal has always been to provide quality services, and there's nothing on the market right now that compares to Microsoft Fabric. It's the best tool. We know it and our customers know it. We're already seeing some of the biggest companies and cases we've ever seen, and it's just growing—every Monday we come in eager to reflect on our progress," expresses Cloud Services Managing Partner Andrew Dakhov.

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"Fabric gave us the momentum we needed to enter new markets. We're seeing customers coming from Greece, Turkey, Slovakia, Hungary, and even America."

—Iryna Moiseyeva, CEO, Cloud Services

Cloud Services and Fabric help Revenue Grid reduce infrastructure costs by 60%

One example of Cloud Services helping their customers transition to Fabric is Revenue Grid. As a Salesforce-native customer engagement platform, Revenue Grid provides enterprises with data-powered revenue intelligence, helping sales teams optimize their processes, grow, and drive repeatable revenue.

With customers representing more than 1,200 enterprises across various industries, Revenue Grid needed help modernizing their analytics infrastructure to better handle the large volume of queries, increase compute processing power, and provide real-time data processing for accurate insights. Revenue Grid also needed a solution that could unify their data warehouse into a single platform capable of handling unstructured, semi-structured, and structured data, including meeting transcripts, CRM data, and other sales activity data.

As a Microsoft partner, Cloud Services helped Revenue Grid seamlessly work Fabric into their ecosystem, streamlining data from Salesforce, Outlook, and other sources into OneLake. The flexibility of Fabric helps Revenue Grid to handle many parallel queries and diverse workloads. In addition, cost-effective pricing and fully managed services helped the customer significantly cut operational costs while providing enhanced analytical capabilities. In total, Revenue Grid reduced infrastructure costs by 60%.

Two people sitting outside talking while one holds a laptop

"Microsoft Fabric is a beautiful product with groundbreaking technology that's not hard for customers to purchase. Paying for compute, storage, and licenses all takes about five minutes. It's the simplest billing of all solutions."

—Maksim Gluvajic, Senior Account Executive, Cloud Services

An analytics practice built on Fabric supports quality, quantity, and accelerated adoption

Cloud Services is eager to help other customers take advantage of the simplicity of Fabric, from its interface to its billing, for powerful analytics that can drive innovation. "Analytics is the core of our work and that's why day after day, week after week, we prioritize Fabric to provide quality services to our customers. With Fabric, we get quality and quantity—customers easily see the value of this next-generation platform," says Moiseyeva.

Perhaps one of the biggest selling points for Fabric is how accessible it can be for non-technical business users. Dakhov details, "Not only are we seeing customers flock to Fabric, but we're also seeing adoption spread further within their organizations. Fabric excels in engaging business users by making advanced tools like Power BI accessible and user-friendly. And now, with Microsoft Copilot, they have powerful AI capabilities at their fingertips to help them get more done with analytics."

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